Return & Refund Policy
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it — unworn, unused and unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@saltcertified.com

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, feel free to reach out to us at support@saltcertified.com

Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you’ve received the wrong item. We’ll evaluate the issue and make it right.

Exceptions / Non-returnable Items
Certain items, such as special orders or personalized products, cannot be returned. Sale items and gift cards are also non-returnable.
If you’re unsure about the eligibility of your item, please contact us.

14-day EU Withdrawal Right
In addition to the above, if your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As mentioned above, your item must be in the same condition in which you received it — unworn or unused, with tags, and in the original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Once we’ve received and inspected your return, we’ll notify you and let you know whether your refund was approved. If approved, you’ll be automatically refunded to your original payment method within ten business days.
Please remember it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at support@saltcertified.com