Privacy policy

Last Updated: 21 November 2025

Salt Certified operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Salt Certified is powered by Shopify, enabling us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact Information including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information including credit card, debit card, and bank account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment-related data.

  • Account Information including your username, password, security questions, preferences, and settings.

  • Transaction Information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications With Us including information you include when contacting us, such as customer support requests.

  • Device Information including data about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information including information about how you interact with the Services, including how and when you browse or navigate the Services.

Sources of Personal Information
We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including from your device when you use our products or Services, visit our website, or through cookies and similar technologies.

  • From our service providers, including when they collect or process personal information on our behalf.

  • From partners and other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services
We use your personal information to deliver the Services, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, processing purchases, returns, and exchanges, creating and maintaining your account, managing shipping, facilitating returns, enabling reviews, and creating a personalized shopping experience, including product recommendations. This may involve using your personal information to customize and improve the Services.

Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages by email, SMS, or postal mail, and showing you online ads for products or Services on our website or other websites, based on your past purchases and activity.

Security and Fraud Prevention
We use your personal information to verify your account, provide a secure payment and shopping experience, detect and investigate potential fraud or malicious activity, protect public safety, and secure our Services. If you register an account, you are responsible for keeping your login credentials secure.

Communicating With You
We use your personal information to provide customer support, respond to your requests, deliver effective Services, and maintain our business relationship with you.

Legal Purposes
We may use your personal information to comply with applicable law, respond to valid legal requests (including government or law enforcement inquiries), participate in civil discovery or litigation, and enforce our Terms or policies.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy, including:

  • With Shopify, vendors, and other third-party service providers (e.g. IT, payment processing, analytics, customer support, cloud storage, fulfilment, and shipping).

  • With business and marketing partners to provide marketing services and advertising. For example, we use Shopify to support personalized advertising across various websites. Partners will use your information according to their own privacy statements.

  • When you instruct or authorize us, such as when shipping products to you or when using social media widgets or login integrations.

  • Within our corporate group, including with our affiliates.

  • In relation to business transactions, such as mergers or bankruptcy, to comply with legal obligations, enforce policies, or protect our rights and the rights of others.

Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to Shopify and to third parties in other countries.

We also use certain enhanced Shopify features that process data about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to rights requests regarding such data. 

For more information on how Shopify uses your personal information and your rights, please refer to the Shopify-privacypolicy for costumers. 

Third-Party Websites and Links
The Services may contain links to third-party websites or online platforms. If you follow these links, you should review their privacy and security policies. We do not guarantee or take responsibility for the privacy or accuracy of such sites. Information shared in public or semi-public spaces (including social media) may be visible to others without limitation.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, contact us to request deletion. To our knowledge, we do not “sell” or “share” the personal information of individuals under 16 years old.

Security and Retention of Your Information
No security measure is perfect. We cannot guarantee “perfect security,” and information transmitted to us may not be secure during transfer. Do not use unsecure channels to send sensitive data.

We retain personal information as needed to operate your account, deliver Services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights with respect to your personal information, subject to limitations under applicable law:

Right to Access / Know

Right to Delete

Right to Correct

Right to Data Portability

Right to Manage Communication Preferences

If you reside in the UK or the EEA, you may also have:

Right to Object to or Restrict Processing

Right to Withdraw Consent

You may exercise these rights where indicated in the Services or by contacting us.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf, subject to verification.

Complaints
If you have concerns regarding our handling of your personal information, contact us using the details below. Depending on your location, you may have the right to appeal decisions or file a complaint with your local data protection authority. For the EEA, you can find a list of the competent data protection supervisory authorities here here.

International Transfers
We may transfer your personal information outside your country of residence. When transferring data outside the EEA or the UK, we rely on recognized safeguards such as the European Commission’s Standard Contractual Clauses or their UK equivalents.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this site with an updated “Last Updated” date.

Contact
If you have questions about our privacy practices or wish to exercise your rights, please email us at: support@saltcertified.com